
Assam's Home Service Platform

Assam's Home Service Platform
You see the price before you confirm. Nothing is added to it later without your explicit approval, and if the job does not happen your money comes back.
This is not a fee and it is not an extra cost. It confirms your booking and reserves a technician’s time, and it is adjusted against your final bill: on completion you pay the quoted price minus the advance you have already paid.
If the job never happens, the advance comes back to you. See cancellations and no-shows below.
Each service carries a published rate. You are shown the price for your job before you confirm the booking, and that figure already includes any rate adjustment that applies to the time you are booking for.
Two situations are priced above the standard rate, because a technician is being asked to work at short notice or outside normal hours. We list them here rather than leaving you to discover them:
These never stack. An emergency booking is charged the emergency rate only, never both. Either way the adjusted price is what you are quoted before you confirm, so there is no surprise on the bill.
When a technician finds the job is bigger than what was booked, they cannot simply charge you more. They have to raise a formal scope revision carrying the extra amount, a written reason, and a photograph of the problem.
You then get a WhatsApp message stating the extra cost and the new total, with YES and NO buttons. The bill changes only if you reply YES. Reply NO and your original price stands.
A revision that would take the total above 2x the original bill needs Taskry NE admin approval before it can even be put to you, so a technician cannot inflate a job and then pressure you into accepting it.
Extra work can only be proposed while the job is still in progress. A completed job’s price cannot be revised.
Free. Cancel and your advance is returned in full.
A visit fee may be deducted to compensate the technician for a journey they have already started, with the remainder of your advance refunded. The technician receives a share of any such fee: it is compensation for their travel, not a penalty we keep. The current fee schedule is set out in our Terms.
Your advance is refunded automatically and in full, and no charge applies to you.
A refund is initiated the moment a booking is cancelled, with no staff step in between and nothing for you to chase. Every refund attempt is recorded against your booking, and the money returns to the payment method you used. How long it takes to appear on your statement is then up to your bank or card issuer.
Concretely, this means:
The ₹99 advance confirms your booking and reserves a technician's time. It is not an extra charge: it is adjusted against your final bill, so it reduces what you pay on completion. If the booking is cancelled or the technician does not turn up, it comes back to you.
No. The price is quoted before you confirm, and that quote already includes any emergency or late-night rate that applies. Nothing can be added to your bill during the job without you approving it explicitly over WhatsApp.
The technician must raise a scope revision with the extra amount, a written reason and a photograph of the problem. You receive a WhatsApp message with the extra cost and the new total, and it is applied only if you reply YES. If you reply NO, nothing is added.
No. A technician no-show refunds your advance automatically to the original payment method, and no charge applies to you.
Your advance is adjusted against the final bill, so on completion you pay only the balance. If no online advance was taken, the full amount is payable on completion.
Yes. Cancelling before a technician has accepted is free and the advance is returned in full. Once a technician has accepted and is on the way, a visit fee may be deducted to compensate them for the journey, with the remainder refunded.